Our Service Promise
We believe that you deserve nothing but the best when coming to us with your financial matters, that’s why we stand behind Our Service Promise.
What’s our Service Promise?
We’re committed to providing an unparelled level of service, committment and care which distinguishes us from our competition.
The result is the high satisfaction to our clientele, and to ourselves for a job well done. Below is the principles behind our promise.
-
The standard 9-5 or 8-4 hours of a firm isn’t for everyone. You shouldn’t be penalized and need to take time off work to do what’s needed.
That’s why we’re flexible and also available before and after business hours and weekends so that you can focus on what’s important to you. We’re here for you, anytime, any place.
-
Our experience has made us understand that too many individuals struggle with getting a human to answer their questions promptly and accurately which can result in significant delays, costs or stress.
When we don’t know the answer to your question, we will be humble and honest if we’re unsure, but will always be happy to research and provide you a timely, complete answer to your query. We learn new things everyday and welcome the opportunity to broaden our expertise even further.
-
We understand that finances are complicated and confusing, which is why you’ve reached for help. We’ll conduct a thorough review of your situation and be sure your bases are covered. We’ll use everyday language and examples so that it’s easy to make sense and avoid confusion.
We encourage open dialogue and want to know your questions and concerns, whatever it may be. There’s no such thing to us as a silly question. We’re excited about your curiosity and want to help you!
-
Our work is complete when you are fully satisfied. The #1 way to grow business is through word-of-mouth, and so we always want to leave you with a smile and a sense of relief. If we can’t do that, we want your input and honesty for how we can make things better. We want to inspire trust, deliver accuracy, build relationships.
We'd like to share a testimonial from one of our longest serving clients whom we've shared a strong working relationship and that puts our principles to practice.
“For over 15 years, Michael from Inspire Accounting & Bookkeeping has been invaluable to my professional and personal life. It first started by handling my personal tax returns, consistently delivering good results.
When I got married and my husband joined the picture with three years behind and fearing significant debt, Michael not only efficiently processed and got him up to date but discovered he was due refunds.
Our lives evolved and we ventured into business ownership. Michael seamlessly transitioned into the role of our company's accountant and bookkeeper. His expertise in navigating the complex intersections of business, government, and legal realms has been instrumental in uncovering tax savings and ensuring compliance and avoiding penalties.
What truly sets Michael apart is his unique blend of professionalism and personal warmth. His friendly demeanor, kind nature, and genuine care make him more than just a service provider – he's a valued team member, a tremendous asset to our company, and a cherished friend. His impact cannot be overstated.and has truly been one of the most significant and rewarding investments we've made over the years.”
- Kayla Simmons, Owner MIXERS Bar & Lounge
Houston, BC